0% Duty on orders under €150*tax&disbursement fees may apply

Information for EU Customers

 

The UK left the EU on 31 January 2020. A transition period was in place until 31 December 2020, during which all EU rules and laws continued to apply to the UK. All pricing on our website is now shown with no VAT and you will not be charged VAT at checkout, however VAT may become due once the shipment reaches your country. If delivery is made to an EU address, all products manufactured in the EU & UK, and all orders below €150, are exempt from Customs Duty.  However other products may be liable for Customs Duty.  

Please note, you are liable to meet any additional charges for customs clearance or additional documentation. As customs policies vary widely from country to country, we recommend you contact your local customs office for further information.

If your parcel is returned to us due to unpaid VAT, duties or disbursement fees we reserve the right to deduct the cost of the return from the refund of the returned goods.

All the below information has been provided by third parties and are merely designed to help you understand the duties, VAT and additional charges. IDS/DD/MDS have no control over these charges and they can vary widely from country to country. We recommend you contact your local customs office for further information.

You will find an icon on each item to understand whether something is produced in the EU/UK, or if something is produced outside of the UK/EU, see icons in table below.

The following chart may give you a better understanding of what the charges could look like:

 

 

       VAT*

     Duty

Disbursement Fee**Applicable on some courier services

Under €22***

          X

 

 

€22 - €150 

          X

 

             X

€150+ EU or UK Country of Origin Goods

          X

 

             X

€150+ Non-EU Country of Origin Goods

          X

        X 

             X

 

*The rate of VAT depends on the destination country: VAT Rates by country

**Disbursement fees may apply on certain courier services. The below charges are correct as at 14th January 2021 – please check the DHL website for details by clicking on the country in the list below.

***From 1st July 2021 the VAT exemption currently in place for goods imported into the EU with a value up to €22 will be removed, meaning that these shipments will now be subject to VAT.

The below chart merely shows disbursement fees as outlined by DHL, you can find more information by clicking on the name of each country which will take you to the DHL website to see a further breakdown of potential clearance charges, duties etc.

Austria

 €15 or 3% of the total, if higher

Belgium

 €14.5 or 2.75% of the total, if higher

Bulgaria

 20BGN or 2% of the total, if higher

Croatia

 75HRK or 2% of the total, if higher

Cyprus

 €8 or 2% of the total, if higher

Czechia

 300CZK or 2$ of the total, if higher

Denmark

 100DKK or 2% of total

Estonia

 €10 or 2% of the total, if higher

Finland

 5% of duties and taxes, minimum €20 /shipment

France

 €14.60 or 2.55% of the total, if higher

Germany

 €12.5 or 2% of the total, if higher

Greece

 No disbursement fees applicable

Hungary

 5990HUF or 2.5% of the total, if higher

Ireland

 €14.50 or 2.5% of the total, if higher

Italy

 €13.50 or 2% of the total, if higher

Latvia

 €10 or 2% of the total, if higher

Lithuania

 €14 or 2% of the total, if higher

Luxembourg

 €12.50 or 3% of the total, if higher

Malta

 €10.17 or 2% of the total, if higher

Netherlands

 €14.50 or 2% of the total, if higher

Poland

 69PLN or 2.5% of the credit advanced, if higher

Portugal

 Minimum charge of 30.30, increases when customs value above 200

Romania

 84RON or 2% of the total, if higher

Slovakia

 €13.50 or 2% of the total, if higher

Slovenia

 €20.74 or 2% of the advanced amount, if higher

Spain

 €10.00 or 2% of the credit advanced, if higher

Sweden

 

Minimum 50 or 100 SEK

Duties and/or taxes less than 300 SEK = 50 SEK in service charge, between 300 3,333 SEK = 100 SEK in service charge, more than 3,333 SEK = 3% of total

 

Please find below some useful external links and information regarding customs fees, VAT and disbursement fees: